You may receive the following notification, select ⑩ to continue the reset process.Confirm the settings are correct, then select ⑨.Note: If your computer is with built-in Windows operating system, it will remove all ASUS apps and settings that came preinstalled on your computer once you set the option as No. Set the option as Yes ⑦, then select ⑧.(Your computer needs to be in an available internet environment for Cloud download.) Note: If you cannot reinstall Windows via Local reinstall or any errors occurred, you are able to choose Cloud download to reinstall Windows. Type and search in the Windows search bar ①, then click ②.
Please go to the corresponding instruction based on the current Windows operating system on your computer: Method 1: Reinstall Windows via Reset this PC in Settings Method 2: Reinstall Windows via Windows Recovery Environment (WinRE).Method 1: Reinstall Windows via Reset this PC in Settings.Microsoft provides two methods to reinstall Windows, and you can choose either one to perform it. (Resetting a PC can take between thirty minutes to a few hours on average, depends on different models/spec.) To provide you more detailed instruction, you can also click ASUS Youtube video link below to know more about How to reset the PC and keep my personal files
Also, please do not force to shut down to prevent any issue.
Note: It will take some time to reset the PC, so please make sure that the AC adapter is connected during the reset process. However, it will remove apps and drivers you installed, and also removes the changes you made to the settings. This reset option will reinstall Windows operating system and keeps your personal files, such as photos, music, videos or personal files. How to reset the PC and keep my personal files
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